FAQ

Frequently Asked Questions

SITE NAVIGATION

MEMBERHIP

How to become a member of the website?

Thank you for your interest in joining our site! Below are 3 simple steps to create your account.

  1. Review our membership levels and select a level.
  2. You will be taken to a “Membership Checkout” page. This page asks you to provide basic profile information, including your name, desired username, email address, a password.
  3. If the selected membership level has a fee, you will also be asked to enter payment information in order to complete your membership subscription. Your access will not be confirmed until a successful subscription payment has been received.
How to upgrade/downgrade my membership account?

If you would like to change your membership level in order to gain access to additional content on our site, follow these simple instructions. These instructions also apply if you are interested in downgrading your membership level.

  1. Log in to your membership account.
  2. From your My Account page, click the link to “Change Membership Level”.
  3. The following screen will show you an overview of our available membership levels with links to upgrade or downgrade.
  4. After you select a new membership level, you will be directed to a checkout page in order to complete your membership subscription.
  5. Your previous subscription payment will be cancelled and a new subscription payment will be created. Your increased or decreased access will not be confirmed until a successful subscription payment has been received for your new membership level.
How to cancel my membership account?

We are sorry that you are choosing to cancel your membership account. Below are the steps to canceling your account.

  1. Log in to your membership account.
  2. From your My Account page, click the link to “Cancel Your Membership”.
  3. If you are entitled to a refund, we will contact you via email regarding your refund amount and format.